Privacy Policy
A Legal Disclaimer
Effective Date: June 1, 2015
At Pepper Paws Concierge (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe.
What We Collect
When you use our site or book a service, we may collect the following information:
-
Your name
-
Email address
-
Phone number
-
Pet details (like name, breed, behavior notes)
-
Address (for in-home visits)
-
Appointment details
-
Payment information (processed securely through third-party platforms or cash)
How We Use Your Info
We use your information to:
-
Schedule and manage your bookings
-
Communicate with you about services or changes
-
Send reminders, updates, and follow-ups
-
Improve our website and services
-
Ensure the safety and well-being of your pets
We do not sell or share your personal information with third-party advertisers or unrelated businesses.
How We Protect Your Info
Your information is stored using secure systems and is only accessed by authorized team members. All payment transactions are handled by secure, PCI-compliant processors—we never store full credit card info ourselves.
Cookies & Website Data
Our website may use basic cookies or analytics tools (like Google Analytics) to track general usage and improve our user experience. These cookies do not collect personal data unless you provide it.
You can disable cookies in your browser settings at any time.
Your Rights
You have the right to:
-
Request a copy of the personal info we have on file
-
Ask us to update or delete your information
-
Opt out of marketing emails at any time
Just shoot us an email at [insert email] and we’ll take care of it promptly!
Third-Party Services
We may use third-party platforms (like payment processors) to provide services. These platforms have their own privacy policies, and we encourage you to review them.
Updates to This Policy
We may update this policy occasionally to reflect changes in our services or the law. The latest version will always be available on our website.
Contact Us
Have questions? Want to update or delete your info?
Email us at: hellopepperpaw@gmail.com
We’re happy to help!